FAQ: Sharing a link for collaboration

For the full article on how to share a document for collaboration, please see this page.

Q: I can't even turn on Share Link to Collaborate. It's turned on and off quickly.
A: Please make sure you have enough iCloud storage, as this is what shared documents take up.

Q: Can others see my changes in real time?
A: Yes, changes you make can be seen by others as soon as you finish an edit, for example by lifting your stylus from the screen. In case a reliable connection can't be established, changes sync via iCloud. For this reason, the owner of the shared document should have sufficient iCloud storage to prevent sync error messages that could pop up on everyone else's device.

Q: Can I invite other users directly, for example via email?
A: No, this is not possible at the moment. They can only join a shared document via the URL.

Q: Can I control what others can access in a shared document and which permissions they have?
A: No, this is not possible at the moment. A shared document is public and anyone with the link can open and edit it in Goodnotes. Disable Link Sharing in case you want to revoke access for others.

Q: A stranger joined a document I shared. What can I do?
A: We recommend disabling Link Sharing under Share > disable Share Link to Collaborate. You can see all the participants in Sharing Settings. Their names displayed in this list are associated with their Apple IDs.

Q: I left a shared document. How can I join again?
A: If you have left a shared document, you can always join it again via the same shared URL provided it's still enabled by the owner.

Q: We're using managed Apple IDs in our organization and the feature is not working. What can we do?
A: Please make sure to enable sharing outside the organization and try again.

Q: I opened a Shared Link from within an app but couldn't proceed to the Shared Document.
A: In-app browsers might not understand the Goodnotes protocol for Shared Documents. Please open the link in an actual browser app, like Safari or Chrome.

Q: I've created a document in Goodnotes 6. Can I share the document for collaboration with a user still in the GoodNotes 5 experience? How about sharing a "GoodNotes 5" document with a Goodnotes 6 user?
A: Yes, you can.