System Requirements for Running Goodnotes Teams or Enterprise

Hardware Requirements

Individual devices: Each user should have their own Apple, Android* or Windows* device
Stylus: An Apple Pencil or other compatible stylus is recommended for optimal handwriting experience (keyboard use is also supported)
Apple Neural Engine: For certain AI features, users will need to be using a device that includes Apple Neural Engine

_{*Only available on Goodnotes Teams tier. In addition Android and Windows devices have more limited compatibility than Apple devices, see here for requirements.}

Software Requirements

Operating System: iPadOS 17.5 or later for Goodnotes 6
Apple Business Manager: May be required for Organizations to download and distribute the Goodnotes app

License Provisioning Options

Goodnotes Teams: Admin Console Provisioning

If using the Admin Console to provision your licensing:

An OIDC (Apple, Google, Microsoft) sign-in method available for initial sign-in and provisioning of the Admin Console
- SAML SSO can be setup once initial sign-in & setup has been completed

Note: If you use hide my email functions, such as Apple's Private Relay or others, you will not be able to sign-in with this email type and must use the actual email.

Web browser: Chrome, Safari, or Firefox (latest version of Chrome recommended for best results)
[Optional] MDM software to deploy your apps to your users if required
[Optional] Access to your DNS settings to verify your domain

Goodnotes Enterprise: License Key Provisioning

If using the license key solution via MDM, please ensure your setup meets the following:

Your MDM solution must be able to use a managed configuration for License Key deployment
- Note: Some free versions of major MDM systems do not include managed configuration functionality

Keeping your systems updated to these requirements will ensure smooth operation of Goodnotes across your business environment.

For installation requirements, please see the following article.