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title: Support & FAQs | Goodnotes Business Support Site
description: Support & FAQs
---

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1. [Goodnotes Business Support Site](https://go.goodnotes.com/support)
2. [Support & FAQs](https://go.goodnotes.com/support/support-faqs)

# Support & FAQs

- [What is the Notification Center?](https://go.goodnotes.com/support/what-is-the)
- [How to access shared notes after migrating to Goodnotes Teams](https://go.goodnotes.com/support/how-to-access-shared-notes-after-migrating-to-goodnotes-teams)

## Get Support

- [Contact our team for Technical Support](https://go.goodnotes.com/support/get-support-with-our-dedicated-support-team)
- [Get help with Billing & Subscriptions](https://go.goodnotes.com/support/get-help-with-billing-subscriptions)

## Goodnotes Features

- [How to share a document for collaboration](https://go.goodnotes.com/support/how-to-share-a-document-for-collaboration-)
- [Using your file storage services in Goodnotes (OneDrive/Google Drive/Dropbox/Box)](https://go.goodnotes.com/support/using-file-storage-services-in-goodnotes-)
- [Manually back up and restore your documents (Teams & Enterprise)](https://go.goodnotes.com/support/manually-back-up-and-restore-your-documents-teams-enterprise)
- [FAQ: Sharing a link for collaboration](https://go.goodnotes.com/support/faq-sharing-a-link-for-collaboration)
- [How to: Use Auto-Backup to automatically create a copy of your documents](https://go.goodnotes.com/support/how-to-use-auto-backup-to-automatically-create-a-copy-of-your-documents-in-a-supported-cloud-storage)
- [FAQ: Auto-Backup](https://go.goodnotes.com/support/faq-auto-backup)

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## Frequently Asked Questions

- [How We Protect Your Data and Ensure Reliability](https://go.goodnotes.com/support/how-we-protect-your-data-and-ensure-reliability)
- [Installation Requirements for Goodnotes Teams and Enterprise](https://go.goodnotes.com/support/installation-requirements-for-goodnotes-for-business-and-enterprise)
- [System Requirements for Running Goodnotes Teams or Enterprise](https://go.goodnotes.com/support/system-requirements-for-running-goodnotes-in-your-business)
- [FAQs: Goodnotes Teams](https://go.goodnotes.com/support/goodnotes-admin-console-faqs)
- [FAQs: Goodnotes Cloud](https://go.goodnotes.com/support/goodnotes-cloud-faqs)
- [Is personal data (handwriting/notebook content) used to train AI features?](https://go.goodnotes.com/support/is-personal-data-handwriting/notebook-content-used-to-train-ai-features)

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## Troubleshooting

- [Why are your documents not synced among devices? (Goodnotes Teams users only)](https://go.goodnotes.com/support/why-are-your-documents-not-synced-among-devices)
- [Not Receiving a One-Time Password (OTP)](https://go.goodnotes.com/support/not-receiving-a-one-time-password-otp)
- [403 Client Error when attempting to join organisation](https://go.goodnotes.com/support/i-see-403-client-error-when-attempting-to-join-my-organisation)
- [Allow Goodnotes to operate within your network](https://go.goodnotes.com/support/allow-goodnotes-to-operate-within-your-network)

- [Set up & Manage your Goodnotes Organization](https://go.goodnotes.com/support/set-up-manage-your-goodnotes-organization#main-content)

    - [Onboarding your Goodnotes Organization](https://go.goodnotes.com/support/set-up-manage-your-goodnotes-organization#onboarding-your-goodnotes-organization)
    - [Authentication & Identity](https://go.goodnotes.com/support/set-up-manage-your-goodnotes-organization#authentication-identity)
    - [Managing your Organization](https://go.goodnotes.com/support/set-up-manage-your-goodnotes-organization#managing-your-organization)
    - [Subscription & Billing](https://go.goodnotes.com/support/set-up-manage-your-goodnotes-organization#subscription-billing)
    - [Joining an Organization](https://go.goodnotes.com/support/set-up-manage-your-goodnotes-organization#joining-an-organization)
- [Support & FAQs](https://go.goodnotes.com/support/support-faqs#main-content)

    - [Get Support](https://go.goodnotes.com/support/support-faqs#get-support)
    - [Goodnotes Features](https://go.goodnotes.com/support/support-faqs#goodnotes-features)
    - [Frequently Asked Questions](https://go.goodnotes.com/support/support-faqs#frequently-asked-questions)
    - [Troubleshooting](https://go.goodnotes.com/support/support-faqs#troubleshooting)
- [License Keys](https://go.goodnotes.com/support/license-keys#main-content)

    - [Installation and Management](https://go.goodnotes.com/support/license-keys#installation-and-management)

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